Payment Policy

1. Accepted Payment Methods

At Shree Ram Products Pvt. Ltd., we provide our retail consumers, distributors, and franchise partners with a 100% secure, encrypted, and seamless payment experience. We accept the following payment instruments:

2. Transaction Security & Encryption

All online payments processed on our website are routed through industry-leading, PCI-DSS compliant payment gateways with 256-bit SSL encryption. Shree Ram Products Pvt. Ltd. never stores your debit/credit card numbers, CVV, or net banking passwords on our local servers.

3. Pricing, GST & Taxes

• All retail product prices displayed on the store are listed in Indian Rupees (INR ₹) and are inclusive of applicable Goods and Services Tax (GST) unless specified otherwise.
• For commercial raw materials, bulk wholesale, and franchise orders, itemized tax invoices with GSTIN compliance are issued upon order confirmation.
• We reserve the right to modify prices without prior notice; however, orders already confirmed will not be impacted by subsequent price changes.

4. Failed Transactions & Debited Amounts

If an amount is debited from your bank account or card but the order confirmation fails due to a network error:

• The banking system generally reverses the transaction automatically within 3 to 5 business days.
• If you do not receive the refund or confirmation within 5 working days, please email us at info@shriramproducts.com with your transaction reference number.

5. Wholesale & Commercial Account Payments

For distributor supplies, raw incense materials (Bamboo sticks, Charcoal, Jiget), and ancillary unit setups, payments are processed via RTGS/NEFT/IMPS against Proforma Invoices into our designated company bank account.